business processes IMPROVEMENT

Consulting Services

For A Company To Be Productive And Profitable, Its Processes Must Be Effective.

What is an effective process?

An effective process is a process that produces the right results consistently. 

Business Process Improvement is the practice of identifying and creating processes that work and take your company to the next level. It is a repeated process of: Assess, Analyze, Change and Review.

  1. Assess the need for improvement. Write down all the areas of the business that require improvement. Go through your list and identify the top 3 areas that need improvement. Focus on these 3 areas. 

  2. Analyze the current processes. Talk to the people who work day to day with the current processes. Find out the challenges they face, the existing bottlenecks and ideas on how they think can improve the processes.

  3. Create the improvement strategy and implement the changes. Get everyone on board and put the improvement strategy into action. It is crucial to obtain the commitment and support of the senior management for the Business Process Improvement Project to be successful.

  4. Review the results of the changes. Set realistic and measurable objectives that align with your improvement strategy. Examine the results and determine if the new ideas work. Go back to step 2 and repeat the steps and continuously make small adjustments to the processes until you consistently get the right results. 

Common Problems of Business Process Improvement

  • Duplicated steps

  • Unnecessary steps

  • Ineffective handoffs

  • Outdated or incompatible software

  • Poor adoption of existing software

  • Too many systems

  • No senior management support

Our Business Process Improvement Consulting Services

Contact us today to find out more!


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bpi kick-startER

BPI Kick-Starter is a 2-week engagement that helps organizations to kick-start their business process improvement journey. 

It starts off with interviews with key personnel in the first week, progresses to analysis of information gathered and concludes the kick-starter engagement with a presentation of findings and recommendations in the second week.

At the end of the engagement, you will get:

  1. Insights into real problems or challenges faced by first line workers (your customer-facing people)

  2. Ideas for improvement

  3. Top 10 ways to improve productivity 

Your Investment: S$2,500